CHARLEYS

Ladies and Gents Hairdressers

January 27th 2022 Covid Information
CLIENT INFORMATION - PLEASE READ BELOW

LET’S STAY SAFE TOGETHER  AND FOLLOW THE SIMPLE REQUESTS BELOW

•Please turn up for your appointment on time, our waiting area is back but seating is limited
•Please enter the salon , if someone is already waiting at the Reception. Please wait outside until clear
FACE MASKS
•FACIAL COVERINGS ARE NOW NOT MANDATORY - HOWEVER we would prefer our clients to wear a face covering during your visit with us - please let us know if you are exempt
•CHARLEYS STYLISTS, ASSISTANTS & TECHNICIANS -Will continue to wear face coverings during your visit whilst carrying out your services
•We will continue our high standards of Personal Hygiene, salon sanitation of your styling area and equipment used
•Please CONTINUE to put your coat/jacket in to your own bag (please bring a bag for your coat )

*Please do not remove your mask until you leave the salon, as this is yours to dispose of correctly. Please do not leave your mask or disposable drinks cups on the styling station , please take these with you when you leave

Important Updated Policy:
Unfortunately due to the amount of 'No Show' appointments since we have returned, even with sending out email and text reminders to all of our appointments, we have experienced many clients who book and simply do not attend their chosen appointments, and some do not give us any notice ....
Staff still need to be paid, loss of custom and times we turn clients away we cannot fit in, we experience loss of trade, this has a great impact on the salon
So unfortunately the following now applies:

Online bookings will now require a deposit Paid through our booking system , appointments can be moved with sufficient (48 hours) notice and deposits will not be lost

Bookings:
If you simply fail to attend your booked appointment, and do not let us know ! Charges of 100% will apply for your missed appointment timed services booked, this will be at the salons discretion.
We are sorry we have had to put this in place, however this is simply not ok....
as a team we find it very upsetting... our time is important to us as well as to our clients.

Sandie & Team Charleys Tim, Gez, Meg, Abi, Claire, Ella,Brooke,BB,SJ & Kia

!!SKIN TESTING!! If you have a colour appointment and are a new client to the salon, or 6 months since your last professional colour service ,please order your free skin test for collection at least 48 hours prior to your appointment
The Charleys Team

Free Skin Test

£0.00

FREE if collected from the salon

order

Skin Test by Post

£2.00

order

THINGS TO THINK ABOUT... 👩‍🚀👩🏼‍🚀👨🏼‍🚀
We take pride in how hygienic and safe our salon already is, but we now have to take this to a new level due to the advice given in the COVID-19 government guidelines 😊 PLEASE CONTINUE TO WEAR FACE COVERINGS IN THE SALON - PLEASE HAVE YOUR LANYARD ON SHOW IF YOU ARE EXEMPT
A great deal of care, attention and effort has been put in to ensure your visit is as safe as it is enjoyable, but this has come at a cost and unfortunately we've had to add on a temporary surcharge of £2.00 to your service total.
🙈💛
1. We have floor signage inside the salon
2. We have information posters dotted about the salon
3. We have screens n our basin room, we have moved all our styling sections to 1.5 meters
4. We have masks for all our clients to wear throughout the service, please continue to wear
5. We have masks for our team to wear throughout the day
6. We have industry standard sanitising liquids at reception and throughout the salon
7. We have doubled the amount of tools and equipment we each use on our clients
8. We have purchased a ton of additional PPE for our clients and the team to wear
9. We have generated new COVID-19 risk assessments and new assurance paperwork
10. Each of the team have successfully completed a 'sanitation and disinfection' qualification
WE ARE MORE THAN READY T0 WELCOME BACK OUR CLIENTS & GET BACK TO WORK 😁
#stayalert #controlthevirus #savelives
‪#‎staysafe
Team Charleys

Charleys Hairdressers Barnstaple

We welcome you to our warm and friendly salon in Barnstaple town centre. We provide a varied range of Hairdressing services for ladies and gents. All our staff are trained to a high industry standard. Our Main product and retail range is Olaplex, Moroccanoil & Keune Colour House. These high end products leave your hair feeling nourished and infused with the scent of Moroccanoil without the use of sulphate or parabens. Our clients just simply love it!

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Charleys is by far the best salon in the area. I've been going for many years now and their staff are very professional and extremely friendly and nothing is to much trouble... they are always up to date and have the latest fashions. I have actually been stopped in the supermarket and asked where I have my hair done, always say 100% recommend Charleys xxx

Caroline Miller

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Nikki Leeds

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What a day to spend having a rare day off thank you Sandy for my lovely new hair and your team for looking after me so well c u all soon hugs my husband loves the new blonde me x

Nikki Leeds

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I wouldn't go anywhere else. I absolutely love everything about this salon. I have ridiculously outrageous naturally curly hair!! It's a problem to explain to a hair stylist over the years how problematic my hair type can be! Sandie who owns Charleys is the most experienced stylist I have ever experienced. X

Nikki Daniels

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I had my hair cut and nails done here, I loved my hair so much and they did exactly what I wanted without charging a bomb. My nails lasted ages and were done really well I loved them so much!! The service was great and everyone was really lovely, I would 100% definitely go back!! Big thanks x

Pia Gizzi

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Best ever salon experience. Whilst my colour was establishing I received a refreshing pedicure, eye and lip wax, eye brow and lash tint. Well what can I say for those of us who want to save time, relax, and enjoy being pampered it's all here. Thank you Charlene for a professional experience.

Kim Burridge

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Nikki Leeds

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What a day to spend having a rare day off thank you Sandy for my lovely new hair and your team for looking after me so well c u all soon hugs my husband loves the new blonde me x

Nikki Leeds

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Services at Charleys

All of our stylist have regular Keune Colour & Product Training to ensure they are able to give the best colour and aftercare product advice. We are an appointed colour salon for ’ORGANIC Colour Systems’ catering for clients with mild to severe sensitivity when using colour. We are Barnstaple's main stockist of ghd, holding a wide range of stylers and Christmas packs. We are an OLAPLEX appointed salon offering OLAPLEX stand-alone treatments or advice with colour. We offer catered Keratin treatments for Damaged and fragile hair.

SERVICES AT CHARLEYS

All of our stylist have regular Keune Colour & Product Training to ensure they are able to give the best colour and aftercare product advice.
We are an appointed colour salon for ’ORGANIC Colour Systems’ catering for clients with mild to severe sensitivity when using colour. We are Barnstaple's main stockist of ghd, holding a wide range of stylers and Christmas packs. We are an OLAPLEX appointed salon offering OLAPLEX stand-alone treatments or advice with colour. We offer catered Keratin treatments for Damaged and fragile hair.

Products at Charleys

Charleys Barnstaple has a fantastic range of hair styling products and styling tools, including ghd, Olaplex, Beauty Works, Keune, Moroccanoil and milk_shake. Products are available for purchase online or in the salon.

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