July 2021 Covid-19 Update we are now open !!
CLIENT INFORMATION - PLEASE READ BELOW
Thank you for all the kind messages & support during lock down.We are so pleased to be back .....
Important Updated Policy:
Unfortunately due to the amount of 'No Show' appointments since we have returned, even with sending out email and text reminders to all of our appointments, we have experienced many clients who book and simply do not attend their chosen appointments, and some do not give us any notice ....
Staff still need to be paid, loss of custom and times we turn clients away we cannot fit in, we experience loss of trade, this has a great impact on the salon
So unfortunately the following now applies:
Online bookings will now require a deposit Paid through our booking system , appointments can be moved with sufficient (48 hours) notice and deposits will not be lost
Bookings:
If you simply fail to attend your booked appointment, do not give sufficient notice (48 hours ) Charges of 50% will apply for you missed appointment timed services booked, this will be at the salons discretion. We are sorry we have had to put this in place, however this is simply not ok....
as a team we find it very upsetting... our time is important to us as well as to our clients.
Sandie & Team Charleys Tim, Laura, Meg, Abi, Claire, Jan, Ella,Brooke SJ & Kia
!!SKIN TESTING!! If you have a colour appointment and are a new client to the salon, or 6 months since your last professional colour service ,please order your free skin test for collection at least 48 hours prior to your appointment
The Charleys Team
LET’S STAY SAFE TOGETHER AND FOLLOW THE SIMPLE REQUESTS BELOW
*We have no symptoms of illness, and by you being here, you can confirm, you have no symptoms either.
**We will closely follow industry and government COVID-19 guidelines to the best of our ability and would kindly ask you to do the same
- Please turn up for your appointment on time, as we have temporarily removed our waiting area.
- Please enter the salon , if someone is already waiting at the Reception. Please wait outside until clear
- Please enter the salon alone, unless you are accompanied by someone within your ‘bubble’, as we have no waiting area at the moment *NB. One parent to one child.
- Please put your face mask on when entering the salon , open the door and make your way to the reception desk. FACIAL COVERINGS ARE NOW MANDATORY - IF YOU ARE NOT ABLE TO WEAR A FACE COVERING FOR MEDICAL REASONS PLEASE LET YOUR STYLIST KNOW ON ARRIVAL -UNDER 11'S DO NOT HAVE TO WEAR A FACIAL COVERING
- Please put your coat/jacket in to your own bag and then sanitize your hands and any mobile devices with the antibacterial wipes provided
- You will be shown to your chair for the duration of your visit and we would kindly ask you to remain in this seat, unless otherwise instructed.
- Please do not worry about getting ’anything wrong’, as the team will look after you and direct you throughout your visit.
- Once your service has finished, we would ask that you remain in your seat to make your payment, collect any retail products you wish to purchase and rebook your next appointment.
- Feel free to put on your coat/jacket, but do not remove your mask until you leave the salon, as this is yours to dispose of correctly.
THINGS TO THINK ABOUT... 👩🚀👩🏼🚀👨🏼🚀
We take pride in how hygienic and safe our salon already is, but we now have to take this to a new level due to the advice given in the COVID-19 government guidelines 😊 PLEASE CONTINUE TO WEAR FACE COVERINGS IN THE SALON - PLEASE HAVE YOUR LANYARD ON SHOW IF YOU ARE EXEMPT
A great deal of care, attention and effort has been put in to ensure your visit is as safe as it is enjoyable, but this has come at a cost and unfortunately we've had to add on a temporary surcharge of £3.00 to your service total.
🙈💛
1. We have floor signage inside and outside the salon
2. We have information posters dotted about the salon
3. We have in our basin room, we have moved all our styling sections to 1.5 meters
4. We have masks for all our clients to wear throughout the service, please continue to wear
5. We have masks for our team to wear throughout the day
6. We have industry standard sanitising liquids at reception and throughout the salon
7. We have doubled the amount of tools and equipment we each use on our clients
8. We have purchased a ton of additional PPE for our clients and the team to wear
9. We have generated new COVID-19 risk assessments and new assurance paperwork
10. Each of the team have successfully completed a 'sanitation and disinfection' qualification
WE ARE MORE THAN READY T0 WELCOME BACK OUR CLIENTS & GET BACK TO WORK 😁
#stayalert #controlthevirus #savelives
#staysafe
Team Charleys
Charleys Hairdressers Barnstaple
We welcome you to our warm and friendly salon in Barnstaple town centre. We provide a varied range of Hairdressing services for ladies and gents. All our staff are trained to a high industry standard. Our Main product and retail range is Olaplex, Moroccanoil & Keune Colour House. These high end products leave your hair feeling nourished and infused with the scent of Moroccanoil without the use of sulphate or parabens. Our clients just simply love it!
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Charleys is by far the best salon in the area. I've been going for many years now and their staff are very professional and extremely friendly and nothing is to much trouble... they are always up to date and have the latest fashions. I have actually been stopped in the supermarket and asked where I have my hair done, always say 100% recommend Charleys xxx
Caroline Miller
Caroline Miller
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Nikki Leeds
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What a day to spend having a rare day off thank you Sandy for my lovely new hair and your team for looking after me so well c u all soon hugs my husband loves the new blonde me x
Nikki Leeds
Nikki Leeds
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I wouldn't go anywhere else. I absolutely love everything about this salon. I have ridiculously outrageous naturally curly hair!! It's a problem to explain to a hair stylist over the years how problematic my hair type can be! Sandie who owns Charleys is the most experienced stylist I have ever experienced. X
Nikki Daniels
Nikki Daniels
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I had my hair cut and nails done here, I loved my hair so much and they did exactly what I wanted without charging a bomb. My nails lasted ages and were done really well I loved them so much!! The service was great and everyone was really lovely, I would 100% definitely go back!! Big thanks x
Pia Gizzi
Pia Gizzi
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Best ever salon experience. Whilst my colour was establishing I received a refreshing pedicure, eye and lip wax, eye brow and lash tint. Well what can I say for those of us who want to save time, relax, and enjoy being pampered it's all here. Thank you Charlene for a professional experience.
Kim Burridge
Kim Burridge
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Charleys is by far the best salon in the area. I've been going for many years now and their staff are very professional and extremely friendly and nothing is to much trouble... they are always up to date and have the latest fashions. I have actually been stopped in the supermarket and asked where I have my hair done, always say 100% recommend Charleys xxx
Caroline Miller
Caroline Miller
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Nikki Leeds
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What a day to spend having a rare day off thank you Sandy for my lovely new hair and your team for looking after me so well c u all soon hugs my husband loves the new blonde me x
Nikki Leeds
Nikki Leeds
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I wouldn't go anywhere else. I absolutely love everything about this salon. I have ridiculously outrageous naturally curly hair!! It's a problem to explain to a hair stylist over the years how problematic my hair type can be! Sandie who owns Charleys is the most experienced stylist I have ever experienced. X
Nikki Daniels
Nikki Daniels
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I had my hair cut and nails done here, I loved my hair so much and they did exactly what I wanted without charging a bomb. My nails lasted ages and were done really well I loved them so much!! The service was great and everyone was really lovely, I would 100% definitely go back!! Big thanks x
Pia Gizzi
Pia Gizzi
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Best ever salon experience. Whilst my colour was establishing I received a refreshing pedicure, eye and lip wax, eye brow and lash tint. Well what can I say for those of us who want to save time, relax, and enjoy being pampered it's all here. Thank you Charlene for a professional experience.
Kim Burridge
Kim Burridge
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